Politique de remboursement

We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process designed to be transparent and efficient.

To be eligible for a return, please ensure that your item meets the following conditions:

• The item must be unused and in the exact same condition as when you received it.
• The item must be retained in its original packaging.

You have 30 days from the date of delivery to initiate a return request. Requests submitted after this period may not be accepted.

How to Initiate a Return

Please send an email to xduegyeo@outlook.com to obtain the return address and further instructions. Our customer service team will guide you through the next steps to ensure your return is processed smoothly.

Refund Processing

Once we receive your returned item, we will inspect it to verify that it meets the return conditions stated above. Upon approval, your refund will be processed within 7-14 business days. The funds will be credited back to your original method of payment.

If you have any questions regarding our return policy or need assistance with your order, please do not hesitate to contact us at xduegyeo@outlook.com.